BackHow to perform a hard reset when my Apple iPhone 8 is unresponsive — Step 1/9
If the Apple iPhone 8 becomes unresponsive or doesnʼt perform as expected, you can perform a hard reset to return it to the factory default state. If you donʼt have iTunes on your computer, youʼll need to download and install it.
Warning: A hard reset will delete your data, apps and settings.
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Back Ensure the iPhone is off.
BackHow to perform a hard reset when my Apple iPhone 8 is unresponsive — Step 3/9
Back On the computer, start iTunes.
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Back Insert the USB cable, then hold the Home key while the phone automatically connects to iTunes.
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Back On the computer, when prompted that there is a problem with the iPhone that requires it to be updated or restored, click Restore.
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Back Click Restore and Update.
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Back iTunes will begin to restore your iPhone.
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Back The Apple iPhone 8 has been restored (reset) successfully.
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Back After resetting the Apple iPhone 8, you may need to reactivate the SIM card using iTunes.