BackHow do I perform a hard reset? — Step 1/11
If your LG K4 (2017) becomes unresponsive or doesnʼt perform as expected, you can perform a hard reset to return it to the factory default state. Please note that all of your data, downloaded apps and settings will be erased during the reset.
Before resetting your phone, turn it off and then on again. This may fix some issues. If your phone doesnʼt turn off, remove and then reinsert the battery. If your phone doesnʼt turn on, follow these steps to perform a hard reset.
BackHow do I perform a hard reset? — Step 2/11
Back Press and hold the Power and Volume Down buttons until the LG logo appears on the screen.
BackHow do I perform a hard reset? — Step 3/11
Back Keeping the Volume down button held down, realease the Power button then immediately press and hold it again.
BackHow do I perform a hard reset? — Step 4/11
Back Release the Volume down and the Power button when the Factory data reset screen is displayed.
BackHow do I perform a hard reset? — Step 5/11
Back Press the Volume down button to scroll and highlight Yes.
BackHow do I perform a hard reset? — Step 6/11
Back Press the Power button to confirm.
BackHow do I perform a hard reset? — Step 7/11
Back Again, press the Volume down key to scroll and highlight Yes.
BackHow do I perform a hard reset? — Step 8/11
Back Press the Power button to confirm.
BackHow do I perform a hard reset? — Step 11/11
Back The LG K4 (2017) has been reset and the start up screen will appear.