BackHow do I update my phone software? — Step 1/10
Stay in step with the beat – update your phone software and apps wirelessly to get new and enhanced features for your phone. Updating the software may also improve your phone performance.
Before starting the update, connect a charger or make sure the device battery has enough power.
Warning: If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted.
BackHow do I update my phone software? — Step 2/10
Back To check if there is new software available for your phone, on the start screen, swipe left.
BackHow do I update my phone software? — Step 3/10
Back The apps menu will be displayed.
BackHow do I update my phone software? — Step 4/10
Back Scroll to and touch Settings.
BackHow do I update my phone software? — Step 5/10
Back Scroll to and touch Update & security.
BackHow do I update my phone software? — Step 6/10
Back Checking for updates… will appear.
BackHow do I update my phone software? — Step 7/10
Back If an update is available, the phone will automatically start downloading the update, this may take a few minutes.
If an update isn't available, touch Start, to return to the Home screen.
BackHow do I update my phone software? — Step 8/10
Back Preparing to install updates will be displayed this may also take a few minutes.
BackHow do I update my phone software? — Step 9/10
Back Once the install is complete, scroll to and touch Restart now.
BackHow do I update my phone software? — Step 10/10
Back The phone will now restart this may take a few minutes.