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How do I restore factory settings? — Step 1/10

This feature lets you erase all content and settings from your Sony Xperia XZ1.
Warning: all media, data and settings will be erased. This action cannot be undone.

You can also reset your device to its original factory settings, with or without deleting some of your personal data, such as music and pictures. This action is sometimes necessary if your device stops functioning properly, but note that if you want to keep any important data, you have to first back up this data to a memory card or other non-internal memory.
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How do I restore factory settings? — Step 2/10

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Touch Applications.
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How do I restore factory settings? — Step 3/10

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Touch Settings.
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How do I restore factory settings? — Step 4/10

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Scroll to and touch System.
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How do I restore factory settings? — Step 5/10

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Touch Reset.
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How do I restore factory settings? — Step 6/10

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Touch Factory data reset.
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How do I restore factory settings? — Step 7/10

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Scroll to and touch RESET PHONE.
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How do I restore factory settings? — Step 8/10

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If youʼre prompted for screen lock credentials, enter your PIN/password/pattern and touch the Next icon.
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How do I restore factory settings? — Step 9/10

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Touch ERASE EVERYTHING.
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How do I restore factory settings? — Step 10/10

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The phone will reboot.